الإرجاع & تبادل

Deliveries in the UAE

Your order will be delivered within 1 to 3 working days, with free delivery on orders above AED 250/- (AED Two Hundred Fifty Only). AED 18-20 /- (AED EIGHTEEN to TWENTY Only) Delivery charge applies to orders below AED 250/- (AED Two  Hundred Fifty Only). Any discount codes apply only to goods purchased, not to postage costs.

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Self-collection

We operate from Abu Dhabi, UAE. But we do not offer self collection at this time.

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Deliveries to other GCC countries and MENA

We deliver to these GCC and MENA countries: Bahrain, Oman, Kuwait, KSA , Qatar,Jordan, Lebanon and Egypt . Shipping charges will be automatically calculated based on partner’s courier charges.

You order will be delivered from 5-8 business days, subject to customs. KiOraTea (KiOra Herb and Herb) don't take any responsibility for the safety and condition of the shipment while handled by courier partner.

Deliveries to other countries

KiOrTea delivers to USA, and certain European  countries. For international delivery other than GCC and MENA and if your country is not listed, please contact us via the contact form on our website https://www.kioratea.com/contact 

www.kioratea.ae and ww.kioratea.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

If you have any questions regarding delivery or wish follow up your order, please contact us here .